Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes how marlohall (marlohall Limited) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly.

Who We Are

We operate an ultrasonic fuel injector cleaning and flow rate testing service based in Panevėžys, Lithuania. As the data controller, we are responsible for managing your personal information in accordance with applicable data protection laws. Our service helps vehicle owners maintain optimal engine performance through professional fuel injector maintenance.

Information We Collect

We collect information necessary to provide our services and improve your experience:

Contact information: Name, phone number, email address, and physical address when you request our services or contact us
Vehicle information: Make, model, year, and registration details relevant to your fuel injector service
Service records: Details about the services performed, testing results, and recommendations provided
Payment information: Billing details and transaction records processed through secure payment methods
Usage data: Information about how you interact with our website, including pages visited and browsing patterns
Cookies: Technical identifiers stored on your device to enhance your browsing experience

Legal Basis for Processing

We process your personal information based on the following legal grounds: Consent — you provide explicit permission when requesting our services or contacting us. Legitimate interest — we process data to maintain service quality, prevent fraud, and improve our operations. Legal obligation — we retain certain records as required by tax and business regulations in Lithuania. Contract performance — we process information necessary to provide and fulfill the services you request from us.

How We Use Your Information

We use your personal data for specific, legitimate purposes: providing fuel injector cleaning and testing services; communicating with you about appointments, service updates, and results; processing payments and issuing invoices; improving our service quality and website functionality; complying with legal and regulatory requirements; and preventing fraud or unauthorized access. We do not use your information for marketing purposes without your explicit consent, and we never share your data with third parties for their own promotional activities.

Data Retention

We retain your personal information only as long as necessary for the purposes stated in this policy. Specific retention periods include: Contact form inquiries and service requests: retained for 24 months after your last interaction with us; Service records and vehicle history: retained for 5 years to support warranty claims and service continuity; Payment and billing information: retained for 7 years in compliance with Lithuanian tax regulations; Website analytics and cookies: retained for 12-14 months, after which they are automatically deleted; Server logs: retained for 12 months for security and troubleshooting purposes. After these periods, data is securely deleted or anonymized.

Your Rights

You have important rights regarding your personal information. You can access your data and receive a copy of what we hold about you. You may correct inaccurate or incomplete information. You have the right to delete your data in certain circumstances, though we may retain service records as required by law. You can restrict processing of your information while we verify its accuracy. You have the right to data portability — we can provide your information in a structured, portable format. You may withdraw consent at any time if you previously agreed to processing. To exercise any of these rights, contact us using the details provided below. We will respond to your request within 30 days.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and collect usage analytics. Essential cookies are necessary for basic website functionality and security. Analytics cookies help us understand how visitors use our site, allowing us to improve content and performance. Preference cookies remember your settings and choices. We do not use cookies for targeted advertising or tracking across other websites. You can control cookies through your browser settings and choose to disable them, though this may limit certain website features. We are transparent about our cookie use and do not employ deceptive tracking practices.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, regular security assessments, and restricted access to personal information. However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to maintain confidentiality of any passwords or access credentials and to report any suspected security issues immediately.

Third-Party Services

We may use third-party service providers to support our operations, including payment processors, hosting providers, and analytics platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell, rent, or share your personal information with unrelated third parties for their own purposes. We carefully select partners who meet our data protection standards and maintain appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Supervisory Authority

If you believe we have violated your data protection rights or have concerns about our processing practices, you have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (Valstybinė duomenų apsaugos inspekcija), the independent authority responsible for overseeing data protection compliance in our country. You can contact them directly if you feel your rights have not been adequately addressed by us.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Phone: +370 527 834 156

Address: Gediminas Avenue 47, Vilnius, 01110, Lithuania